Universal Studios Orlando
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Perform study of Enterprise Data Warehouse readiness
- Develop overall data strategy and plan to achieve the CIO’s goals
- Support Universal in the sales effort to engage business as the true owners of the data
- Work with Universal IT team on the first couple of projects to ensure philosophy, processes, standards and governance are in place
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Ensure the Universal IT team has the knowledge and tools to accomplish their goals thorugh knowledge transfer and training
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Establish a path for the Universal IT team to continually succeed in the ongoing efforts of building an Enterprise Data Warehouse
Skybus Airlines
- Complete Design and Implementation of Data Warehouse in just one year
- Development around a paperless environment in all levels of the organization: executive reports, operations information, marketing functionality, customer relations
- Revenue Management System
- Onboard and Ancillary Sales information; integration with applications and information from partners
- BestFareCache tool to provide instant access to best fares thru the website
- Cooperate with Skybus IT team for them to continue receiving the benefits of an Enterprise Data Warehouse
Walt Disney Theme Parks and Resorts
- Designed and Implemented the vision and strategy for Enterprise Data Management, Business Intelligence, and Software Development
- Developed and won adoption of new Data Warehousing Standards across the entire Walt Disney Company
- Implemented a Real Time Enterprise Data Warehouse on time and on budget
- Centralized all Guest information and built services to be used by all interfacing applications
- Created an environment and culture around the concept of data quality
- Directed the activity of 85 IT professionals and managed an annual budget of over 20 Million USD.
Continental Airlines
- Architected and implemented the first true Real Time Enterprise Data Warehouse in the airline industry.
- Consolidated over 70 databases into a single 3rd normal form model
- Designed, built, and maintained companion operational data stores and data mart systems
- Delivered business units a single view of the customer across the enterprise
- Designed and built a real-time reservations and airline operations servers
- Created and managed a team of 22 FTE IT professionals
- Developed a culture built on quality and innovation
System One Corporation
- Development of New Business Systems — design and implementation
- End to End Travel Management Systems
- New Travel Data Management Systems
- Distributed Service Bureau Systems
- Chief Architect Responsibilities
- US Patent : "Pre and Post-ticketed Travel Reservation Information Management System", # 6,023,679 (1996) with Christopher Frawley