Universal Studios Orlando 

• Perform study of Enterprise Data Warehouse readiness
• Develop overall data strategy and plan to achieve the CIO’s goals
• Support Universal in the sales effort to engage business as the true owners of the data
• Work with Universal IT team on the first couple of projects to ensure philosophy, processes, standards and governance are in place
• Ensure the Universal IT team has the knowledge and tools to accomplish their goals thorugh knowledge transfer and training
• Establish a path for the Universal IT team to continually succeed in the ongoing efforts of building an Enterprise Data Warehouse

Skybus Airlines

• Complete Design and Implementation of Data Warehouse in just one year
• Development around a paperless environment in all levels of the organization: executive reports, operations information, marketing functionality, customer relations
• Revenue Management System
• Onboard and Ancillary Sales information; integration with applications and information from partners
• BestFareCache tool to provide instant access to best fares thru the website
• Cooperate with Skybus IT team for them to continue receiving the benefits of an Enterprise Data Warehouse

Walt Disney Theme Parks and Resorts

• Designed and Implemented the vision and strategy for Enterprise Data Management, Business Intelligence, and Software Development
• Developed and won adoption of new Data Warehousing Standards across the entire Walt Disney Company
• Implemented a Real Time Enterprise Data Warehouse on time and on budget
• Centralized all Guest information and built services to be used by all interfacing applications
• Created an environment and culture around the concept of data quality
• Directed the activity of 85 IT professionals and managed an annual budget of over 20 Million USD.

Continental Airlines

• Architected and implemented the first true Real Time Enterprise Data Warehouse in the airline industry.
• Consolidated over 70 databases into a single 3rd normal form model
• Designed, built, and maintained companion operational data stores and data mart systems
• Delivered business units a single view of the customer across the enterprise
• Designed and built a real-time reservations and airline operations servers
• Created and managed a team of 22 FTE IT professionals
• Developed a culture built on quality and innovation

System One Corporation

• Development of New Business Systems — design and implementation
• End to End Travel Management Systems
• New Travel Data Management Systems
• Distributed Service Bureau Systems
• Chief Architect Responsibilities
• US Patent : "Pre and Post-ticketed Travel Reservation Information Management System", # 6,023,679 (1996) with Christopher Frawley